Privacy Notice

Version v1 · in effect from 28 Aug 2026

Privacy Notice This explains what we collect and why, in line with the Protection of Personal Information Act (POPIA). What we collect Only what the programme needs in order to work: - **Your name** — so the till can confirm it has the right person. - **Your email address** — from your sign-in provider, to identify your account. - **Your mobile number** *(optional)* — only if you choose to give it. - **Your date of birth** *(optional)* — only if you want a birthday reward. - **Your purchases at the venue** — order totals, points earned, points spent. This is the record of your balance. That is the entire list. We do not collect anything else, and we do not buy or combine information about you from anywhere else. Marketing Marketing messages are optional and off unless you switch them on. You can switch them off again at any time from your profile, and it takes effect immediately. Messages about your own transactions — a receipt, or confirmation that points were added — are part of the service, and are sent whether or not you have opted into marketing. The two are separate. Your rights From your profile page, at any time and without asking anyone: - **Download everything we hold about you**, as a file. - **Delete your account.** Your name, date of birth, phone number and login are erased. The financial record of points earned and spent is kept with your identity removed from it, because the venue needs it for its accounts. How long we keep it For as long as you have an account. After deletion, only the anonymised financial record remains. Contact Ask at the venue, or email the address shown on the venue's page.