Privacy Notice
Version v1 · in effect from 28 Aug 2026
Privacy Notice
This explains what we collect and why, in line with the Protection of Personal
Information Act (POPIA).
What we collect
Only what the programme needs in order to work:
- **Your name** — so the till can confirm it has the right person.
- **Your email address** — from your sign-in provider, to identify your account.
- **Your mobile number** *(optional)* — only if you choose to give it.
- **Your date of birth** *(optional)* — only if you want a birthday reward.
- **Your purchases at the venue** — order totals, points earned, points spent.
This is the record of your balance.
That is the entire list. We do not collect anything else, and we do not buy or
combine information about you from anywhere else.
Marketing
Marketing messages are optional and off unless you switch them on. You can
switch them off again at any time from your profile, and it takes effect
immediately.
Messages about your own transactions — a receipt, or confirmation that points
were added — are part of the service, and are sent whether or not you have
opted into marketing. The two are separate.
Your rights
From your profile page, at any time and without asking anyone:
- **Download everything we hold about you**, as a file.
- **Delete your account.** Your name, date of birth, phone number and login are
erased. The financial record of points earned and spent is kept with your
identity removed from it, because the venue needs it for its accounts.
How long we keep it
For as long as you have an account. After deletion, only the anonymised
financial record remains.
Contact
Ask at the venue, or email the address shown on the venue's page.